Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Monday to Friday
2 – 3 day delivery – order before 7pm
1 working day (not guaranteed) – order before 6pm

Saturday
2 – 3 day delivery – order before 12pm
1 working day (not guaranteed) – order before 11am

Sunday
2 – 3 day delivery – order before 4pm
1 working day (not guaranteed) – order before 2pm

You must be aged 18 or over to create an account.

Enter your e-mail address on the Your Account page and mark the option “No, I am new here”.

Next, click on the “Sign in using our secure server” button.

The tracking code for your order is shown in the email we sent you when we dispatched your order.

Your privacy is of the utmost importance to us and with our discreet packaging you can shop in confidence. With totally plain packaging, the only person getting excited by your delivery is you.

If you need to swap an item

Returns and Exchanges

Products must be unopened, unused or unworn and have packaging or tags intact.

To return a product to us, fill in our returns form then follow the instructions you’ll receive by email. Postage is free.

Please note that we cannot offer exchanges.

All purchases are covered by our 60 day money back guarantee. 

Please get in touch here

Free UK Delivery

On all orders above £40

Easy 30 Days Returns

30 days money back guarantee

Discreet Packaging

Your privacy protected

100% Secure Checkout

PayPal / MasterCard / Visa

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